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Privacy Policy

This policy explains how Mbg Ltd. collects, uses, stores, and protects the personal information of visitors to this website and users of our services. We are committed to handling your information with care and transparency.

Contents

  1. Introduction
  2. Who We Are
  3. Information We Collect
  4. How We Collect Information
  5. How We Use Your Information
  6. Legal Bases for Processing
  7. Cookies and Tracking Technologies
  8. Information Sharing and Disclosure
  9. Data Retention
  10. Data Security
  11. International Data Transfers
  12. Your Privacy Rights
  13. Privacy for Children
  14. Third Party Links and Services
  15. Changes to This Privacy Policy
  16. How to Contact Us

Introduction

Welcome to the privacy policy of Mbg Ltd., a company operating in the computer systems design and related services industry, with a focus on computer integrated systems design. We provide software platforms, routing engines, tracking dashboards, and reporting tools that support dispatch and logistics operations. This policy describes the personal information we gather when you visit our website at https://www.mbgy.lat, when you contact us by email or telephone, or when you use any of our products and services.

Your privacy matters to us. We have written this policy in plain language so that you can understand exactly what we collect, why we collect it, how we use it, and the choices you have. This website and the supporting systems behind it are designed and maintained by MBGS, the development team responsible for the Mbg Ltd. digital platform.

By using this website or our services, you acknowledge that you have read and understood this privacy policy. If you do not agree with any part of this policy, you should stop using the website and refrain from providing us with personal information. We encourage you to review this policy from time to time, because it may be updated as our services and legal obligations evolve.

The scope of this policy covers information collected through this website and through our direct business interactions. Where a separate written agreement between the Company and a client addresses data handling, that agreement will govern to the extent it conflicts with this policy. We do not sell personal information, and we do not use personal information for purposes that are incompatible with those described here.

Who We Are

Throughout this policy, the terms Mbg Ltd., the Company, we, us, and our all refer to the legal entity that operates this website and provides the services described here. The Company is registered at 40 Varadi Ave, BRANTFORD - N3R 3N3, Canada.

We operate within the professional, scientific, and technical services sector, specifically in computer systems design and related services. Our work involves designing, integrating, and maintaining computer systems that help businesses coordinate dispatch operations, track fleets, and generate operational reports.

If you need to contact us regarding this policy or any privacy matter, you can reach us by email at dispatch@mbgy.lat or by telephone at +18648745223. We treat every privacy inquiry as a priority and will respond as quickly as we can.

Information We Collect

We collect several categories of information in order to operate our website and deliver our services. The information we collect can be grouped into the following types.

Personal identification information

This includes details that can identify you directly, such as your name, email address, telephone number, company name, and job title. We collect this information when you fill out a contact form, request a call, send us an email, or otherwise communicate with us.

Technical and usage information

When you browse our website, we automatically collect certain technical information, including your internet protocol address, browser type and version, device type, operating system, referring pages, pages visited, and the time and date of your visit. This information helps us understand how visitors use the site and lets us improve performance and security.

Communication information

If you contact us by email, telephone, or through our website forms, we collect the content of your message, along with any information you choose to include. We use this to respond to your inquiry and to keep a record of our correspondence with you.

Service related information

If you are a client or a prospective client, we may collect information about your operational requirements, such as the size of your fleet, your routing needs, and your reporting preferences. This helps us design systems that meet your specific situation.

We do not collect sensitive personal information, such as health data, biometric data, or financial account numbers, through this website. If such information is ever required for a specific engagement, it will only be collected with your explicit consent and handled under additional safeguards.

How We Collect Information

We collect information through several different channels. The main methods of collection are described below so that you know exactly when and how your information reaches us.

Directly from you

The majority of the personal information we hold is provided directly by you. This happens when you complete a form on our website, send us an email, call our office, or speak with a member of our team. Whenever you share information directly, you remain in control of what you provide.

Automatically through technology

As you navigate our website, certain data is collected automatically through standard technologies such as server logs and cookies. This automatic collection helps us monitor site performance, detect security issues, and understand general usage patterns.

From third parties

In some cases we may receive information about you from third parties, such as business partners or public sources, where that information is relevant to a service request you have made. When we receive information in this way, we only use it for the purpose for which it was provided.

How We Use Your Information

We use the information we collect for clear and limited purposes. These purposes are described below so that you can understand the value we aim to provide in return for your information.

To respond to inquiries

When you contact us, we use your information to reply to your questions, provide information about our services, and arrange follow up conversations where appropriate.

To deliver and improve our services

For clients, we use the information we collect to design, deliver, and support the computer systems and dispatch platforms you have asked us to build. We also use aggregated and anonymized usage data to improve the performance and reliability of our products.

To operate the website

Technical information is used to keep the website secure, to diagnose problems, and to measure how the site performs across different devices and regions.

To comply with legal obligations

We may process your information where it is necessary to comply with applicable laws, regulations, or valid legal requests from authorities.

For legitimate business interests

We may process information to protect the security of our systems, to prevent fraud or misuse, and to manage our business operations in a responsible manner.

We do not use personal information for automated decision making that produces legal or similarly significant effects on individuals. Where any form of automated routing or scheduling operates within our products, human oversight remains available to review and adjust the results.

Legal Bases for Processing

Where applicable data protection laws require a legal basis for processing personal information, we rely on one or more of the following grounds.

Consent

In certain situations we process your information on the basis of your consent. For example, when you submit a form requesting a call back, you are consenting to us using your contact details for that purpose. You may withdraw your consent at any time.

Performance of a contract

When you engage us to provide services, we process your information because it is necessary to perform our contractual obligations to you, including the design and delivery of your systems.

Legitimate interests

We may process information where we have a legitimate business interest, such as improving our services, protecting our website, or responding to enquiries, provided that your rights are not overridden by those interests.

Legal obligation

We may process information where it is required to comply with a legal or regulatory obligation that applies to the Company.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. A cookie is a small text file that is stored on your device when you visit a website. Cookies help websites remember your preferences and understand how the site is being used.

Types of cookies we use

We may use essential cookies that are required for the website to function correctly, as well as preference cookies that remember your choices, and analytics cookies that help us understand how visitors interact with the site.

Managing cookies

Most web browsers allow you to control cookies through their settings. You can usually choose to block or delete cookies, although doing so may affect the functionality of some parts of our website. Please refer to your browser help documentation for guidance on managing cookies.

Information Sharing and Disclosure

We do not sell your personal information to third parties. We only share information in the limited circumstances described below.

Service providers

We may share information with trusted service providers who help us operate our business, such as hosting providers, email services, and analytics platforms. These providers are only permitted to use your information to perform services on our behalf and are required to keep it confidential.

Legal requirements

We may disclose information where we are required to do so by law, or where we believe in good faith that disclosure is necessary to comply with a legal process, to protect our rights, or to protect the safety of others.

Business transfers

In the event of a merger, acquisition, or sale of all or part of our business, personal information may be transferred as part of that transaction. We will take reasonable steps to ensure that the receiving party continues to protect your information.

Data Retention

We keep personal information only for as long as it is needed to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

The specific retention period depends on the type of information and the purpose for which it was collected. For example, correspondence related to a service inquiry may be kept while the inquiry is open and for a reasonable period afterwards, while certain business records may be retained for longer to comply with legal or tax obligations.

When information is no longer needed, we take reasonable steps to delete it or to anonymize it so that it can no longer be linked to you. If you would like to know more about our retention practices for a specific type of information, please contact us using the details at the end of this policy.

Data Security

We take the security of your personal information seriously and apply appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction.

These measures include encryption where appropriate, access controls that limit who can view personal information, and regular review of our security practices. Our development team at MBGS follows secure coding practices and keeps our systems updated to reduce the risk of vulnerabilities.

Please note that no method of transmission over the internet, and no method of electronic storage, is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Our security measures are reviewed on an ongoing basis, and we train our team to handle personal information responsibly. In the event of a data breach affecting your information, we will notify you and any relevant authorities as required by applicable law.

International Data Transfers

Our primary operations are based in Canada. In some cases, information we collect may be processed by service providers located in other countries, where data protection laws may differ from those in your own jurisdiction.

When we transfer personal information across borders, we take reasonable steps to ensure that the information receives an adequate level of protection, such as by using service providers who maintain appropriate safeguards. By using our website and services, you understand that your information may be transferred and processed in this way.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. These rights may include the following.

Right to access

You may request a copy of the personal information we hold about you.

Right to correction

You may ask us to correct information that is inaccurate or incomplete.

Right to deletion

You may request that we delete your personal information, subject to any legal obligations that require us to retain it.

Right to object or restrict

You may object to certain processing activities or ask us to restrict how your information is used.

Right to withdraw consent

Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that occurred before withdrawal.

To exercise any of these rights, please contact us at dispatch@mbgy.lat or +18648745223. We will respond to your request within a reasonable time and in accordance with applicable law.

You will not be discriminated against for exercising any of your privacy rights. If you believe we have not handled your request or your information appropriately, you may also contact the data protection authority in your jurisdiction.

Privacy for Children

Our website and services are intended for business users and are not directed to children under the age of sixteen. We do not knowingly collect personal information from children under sixteen years of age.

If you are a parent or guardian and believe that a child has provided us with personal information, please contact us immediately at dispatch@mbgy.lat. Upon verification, we will take steps to delete such information from our records as quickly as possible.

Third Party Links and Services

Our website may contain links to third party websites or services that are not operated by us. If you click on one of these links, you will be directed to a site that is outside our control.

We are not responsible for the privacy practices or the content of any third party website. We encourage you to review the privacy policy of every website you visit, especially before providing any personal information. This privacy policy applies only to information collected through our own website and services.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, our services, or applicable law. When we make changes, we will update the policy on this page and, where appropriate, provide a more prominent notice.

We encourage you to review this policy periodically so that you remain informed about how we protect your information. Your continued use of the website after changes are posted constitutes acceptance of the updated policy.

How to Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or the way we handle your personal information, please contact us using any of the methods below.

Company: Mbg Ltd.

Address: 40 Varadi Ave, BRANTFORD - N3R 3N3, Canada

Email: dispatch@mbgy.lat

Telephone: +18648745223

Website: https://www.mbgy.lat

We are committed to resolving any privacy concerns you may raise, and we will respond to all legitimate inquiries in a timely manner.

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